Zenshield Privacy Policy

Last Updated: [Insert Effective Date]

Introduction

Welcome to Zenshield, a Free VPN service operated by Geonode Pte Ltd. This Privacy Policy outlines our commitment to safeguarding your privacy and explains how we collect, use, and protect your data when you use our Free VPN service. By using Zenshield, you agree to the terms of this Privacy Policy. We encourage you to review this policy periodically for any updates.

IF YOU DO NOT AGREE WITH THE TERMS OUTLINED IN THIS PRIVACY POLICY, WE KINDLY REQUEST THAT YOU CEASE USING THE SERVICES PROMPTLY AND, WHERE APPLICABLE, UNINSTALL THEM.

Contact Information

Legal Entity: Geonode Pte Ltd
Physical Address: 12 Eu Tong Sen Street, #08-169 The Central, Singapore 059819
Privacy Inquiries: For privacy-related inquiries, please contact us at hello@geonode.com

Data Collection

We are committed to protecting your privacy within the scope of services we provide. We only collect the following information for specific purposes, onlywhen you use the Service:

Personal Information: we collect and retain your IP address, and location detected. There is no need to provide any information or create an account to use the Services.
Log Data: Log data may include your outgoing VPN IP server address, connection timestamp, operating system, browser, version of VPN client installed and other technical details which help us with troubleshooting and improving Zenshield. Such storage is for short periods of time only.

Purpose of Data Collection

We collect this personal data to ethically source IP addresses for Geonode, our proxy service company, which is the parent company of Zenshield, to enable our proxy users to legitimately reuse the collected IP addresses and locations. We also store general technical details which help us with troubleshooting and improving Zenshield.

Data Usage

We do not rent or sell any Personal Information. In extraordinary circumstances, we may share your Personal Information and other information if and only if it’s necessary to: (1) comply with law, regulation, subpoena or court order; (2) detect, prevent or otherwise address fraud, security, violation of our policies or technical issues; (3) enforce the provisions of this Privacy Policy or any other agreements between you and us, including investigation of potential violations thereof; (4) protect against harm to the rights, property or safety of us, its partners, its affiliates, users, or the public.

Data Sharing

We do not share or sell your data with third parties. We use the collected data exclusively within our parent company, Geonode and its subsidiaries.

Data Retention

We retain user data as long as they are using our VPN service. However, logs will be removed after a short period of time (30 days).

Cookies and Tracking

We do not use cookies or other tracking technologies on our website or app for the time being. In case, we will use in the future, this privacy policy will be updated.

Security Measures

We use robust security measures, industry-standard tools, and strict internal procedures to protect user data from unauthorized access. Our employees adhere to confidentiality obligations. While we strive to minimize risks, we cannot ensure absolute system security. If you discover a potential breach or vulnerability, please notify us, and we will investigate and take necessary preventive actions.

User Rights

Users have the right to access, modify, or delete their data. Upon discontinuing the service, your data will be deleted within 30 days.
Users can opt out of data collection or request data portability by stopping the use of our VPN service.
As we do not collect additional personal data like browsing history, traffic destination, or DNS queries, we do not have a formal process for handling other data access requests. If you have specific concerns about your data, you may contact us at hello@geonode.com for assistance.

Children's Privacy

This service is open to all ages, but we do not knowingly collect data from users under the age of 13.

Legal Requirements

We operate in accordance with the laws of Singapore, where we are registered.

Policy Updates

We reserve the right to update this Policy periodically, and we encourage you to review it regularly. The most recent revision will be indicated under the "Last Updated" heading. Any modifications to this policy will be published on the website and/or communicated through in-app notifications. Your ongoing use of the Services after such changes will signify your acceptance of the updated Privacy Policy.

User Consent

By using our Free VPN service, users provide consent to this Privacy Policy.

Compliance

While we are not yet fully compliant with data protection laws such as GDPR or CCPA, we are actively working towards compliance as we build and develop our service.

Additional Information

If you believe that your privacy was not handled in line with our Privacy Policy or has been compromised while using our Services, please reach out to our support team at hello@geonode.com.They will promptly initiate an investigation.